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Privacy Policy

At Ribex, we are committed to protecting the privacy and confidentiality of our customers, employees, and visitors to our website. This privacy policy outlines how we collect, use, and safeguard personal information.

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Information We Collect

Customer Information: When you engage with our services, we may collect personal information such as your name, contact details, shipping preferences, and billing information.

Website Visitors: We may collect non-personal information such as IP addresses, browser type, and pages visited to analyze website traffic and improve user experience.

Employee Data: We collect employee information for employment purposes, including contact details, employment history, and payroll information.

How We Use Your Information

Service Delivery:

We use customer information to provide shipping services, process orders, and communicate with customers regarding their shipments.

Marketing:

With your consent, we may use your contact information to send promotional materials, updates, and newsletters about our services.

Website Analytics:

We use non-personal information collected from website visitors to analyze website performance, improve content, and enhance user experience.

Employment Purposes: Employee information is used for hiring, payroll, benefits administration, and other employment-related activities.

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Ship's Wheel

Data Security:

We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure data storage, and access controls.

Data Sharing:

We may share personal information with trusted third parties such as shipping partners, financial institutions, and service providers to facilitate the delivery of our services. We do not sell or rent personal information to third parties for marketing purposes.

Your Rights:

You have the right to access, update, or delete your personal information held by us. If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us using the information provided below.

Changes to this Policy:

We may update this privacy policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our privacy policy or data practices, please contact us at office@ribexbg.com.

Code of Business Ethics and Conduct

At Ribex, we recognize that ethical conduct is fundamental to our success and reputation as a responsible corporate citizen. By adhering to the principles outlined in this Code of Business Ethics and Conduct, we uphold the highest standards of integrity, accountability, and social responsibility in everything we do.

Integrity and Honesty:

We conduct our business with integrity, honesty, and transparency, adhering to the highest ethical standards in all our dealings.

We do not engage in deceptive, fraudulent, or unethical practices, and we always strive to maintain the trust and confidence of our customers, employees, and stakeholders.

Compliance with Laws and Regulations:

We comply with all applicable laws, regulations, and industry standards governing our business operations, both domestically and internationally.

We ensure that all our activities are conducted in a manner that upholds legal and regulatory requirements, including those related to safety, environmental protection, and fair competition.

Respect for Human Rights:

We respect the fundamental human rights of all individuals, including employees, customers, suppliers, and members of the communities in which we operate.

We prohibit discrimination, harassment, or any form of unfair treatment based on race, gender, ethnicity, religion, nationality, age, disability, sexual orientation, or any other protected characteristic.

Health and Safety:

We prioritize the health and safety of our employees, contractors, and stakeholders, providing a safe and healthy work environment free from hazards and risks.

We promote a culture of safety awareness, encourage proactive risk management, and comply with occupational health and safety regulations to prevent accidents and injuries.

Environmental Stewardship:

We are committed to environmental sustainability and responsible stewardship of natural resources, minimizing our ecological footprint and mitigating environmental impacts associated with our operations.

We strive to reduce emissions, conserve energy and water, prevent pollution, and promote the adoption of eco-friendly practices throughout our supply chain and operations.

Fair Business Practices:

We conduct our business with fairness, integrity, and respect for our competitors, customers, and suppliers.

We do not engage in bribery, corruption, or any form of unethical behavior that may compromise the integrity of our business relationships or undermine fair competition.

Confidentiality and Data Privacy:

We respect the confidentiality of sensitive information and protect the privacy of personal data collected from customers, employees, and stakeholders.

We maintain appropriate safeguards to prevent unauthorized access, disclosure, or misuse of confidential information, and we comply with data protection laws and regulations.

Conflict of Interest:

We avoid conflicts of interest that may arise from personal, financial, or professional relationships that could interfere with our duty to act in the best interests of the company.

We disclose any potential conflicts of interest promptly and take appropriate measures to address them transparently and ethically.

Reporting and Accountability:

We encourage open communication and accountability at all levels of the organization, fostering a culture where employees feel comfortable raising concerns or reporting potential violations of ethical standards.

We provide channels for reporting misconduct, such as a whistleblower hotline or designated ethics officer, and ensure that reports are investigated promptly and impartially.

Continuous Improvement:

We are committed to continuous improvement in our business practices, ethical standards, and corporate governance, seeking feedback, monitoring performance, and implementing corrective actions as needed.

We strive to uphold the principles outlined in this Code of Business Ethics and Conduct and demonstrate our commitment to ethical behavior in all aspects of our operations.

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